Frequently Asked Questions
Everything you need to know about shopping with Safco Products.
What are your standard shipping times and costs?
We offer standard shipping on all orders. Processing typically takes 1-2 business days, and delivery usually occurs within 3-7 business days depending on your location. Shipping costs are calculated at checkout based on the weight and dimensions of your items.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original packaging and in new, unused condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA) before shipping items back.
Do your products come with a warranty?
Yes, Safco Products stands behind the quality of our craftsmanship. Most of our products include a limited manufacturer warranty that covers defects in materials and workmanship under normal use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options via PayPal and Apple Pay for your convenience.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify an order within 60 minutes of placement. After that window, we may be unable to stop the shipment, and you will need to follow our standard return process.